退款政策

Refund Policy

We want customers to feel confident when shopping STYVELLA. Return and refund eligibility may vary by purchase channel.

Amazon Purchases

For items purchased on Amazon, please start returns or refund requests through your Amazon order page according to Amazon's return process.

Direct Website Purchases

If direct checkout is enabled in the future, unused items in original condition may be eligible for return according to the return window and conditions shown at purchase.

Authenticity Concerns

If you suspect a counterfeit or unauthorized listing, contact STYVELLA support with the listing link, order details, and photos if available.